Should you Speak with an Insurance Adjuster After an Accident?
The adjuster calling you is friendly, and their job is to pay you less. You are not legally required to speak to them.
Presented by
Mila Arutunian, Esq.
August 15, 2025 · 1 min read
What to expect
What the adjuster's job really is
Recorded statements and lowball offers
You are not required to talk
They seem super nice. Should you talk to them? Short answer: no — not without a lawyer.
What an insurance adjuster is actually doing when they call after an accident, and why even a casual remark can be used against you.
Video insight
This content is for general educational purposes only and is not legal advice. Court procedures, timelines and circumstances vary by case and jurisdiction.
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Let's say you got into a car accident and the other driver is at fault. Their insurance adjuster is calling you to get more information about the accident. They seem super nice. Should you talk to them? Short answer: no — not without a lawyer. Here's why. Their job is to minimize your claims as much as they can, so they don't have to pay as much. So don't fall for that trap. They will record your statement. They may twist your words to use them against you later. They'll likely offer you a lowball settlement and make you feel like you're getting a win. They will downplay your injuries, or try to blame you for the accident. And here's the thing: you are not legally required to speak with them. Even something you say casually can and will be used against you in your case later. If you get into a car accident, call me. Let me deal with the insurance company. My job is to protect your rights while you focus on your healing. Reach out early — it will make all the difference.
Preview
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